Welcome to the 2018 season

Our website will shortly be updated so that you can book and pay for your paddling online. Until then, reach us by phone, or by email at enquiries@chesterkayakhire.co.uk, where there will always be a prompt and friendly reply. See you on the river soon!

Tel: 01244 422007

Canoe / Kayak Hire Terms and Conditions

  1. Anyone under the age of 18 must be accompanied by an adult on their trip.
  2. Minimum ages don’t really apply – Parents must be confident that their child can respond appropriately to any situation. Children participate subject to a correctly fitted buoyancy aid and the judgement of our staff. Please contact us if you wish to discuss your situation/desire.
  3. We advise that no one kayaks alone.
  4. Cost of hire must be paid for in full before anyone begins their journey.
  5. A security deposit against the kayak and equipment, in the form of either a passport, or photo driving license will be required on the day of hire, from the leader of each party. This will be retained until all equipment is returned.
  6. All participants must wear a buoyancy aid at all times whilst on the river.
  7. Participants are not allowed to smoke whilst wearing a Buoyancy Aid.
  8. Participants must be considerate to all other river users i.e.; fellow canoeists, powered boats and fisherman.
  9. You are responsible for ensuring that you have the correct clothing, and are fit enough to complete your chosen trip comfortably.
  10. Only land at suitable areas, away from cattle and crops.
  11. The hirer agrees to pay for any loss or damage of equipment.
  12. Anyone who appears under the influence of alcohol or drugs will not be allowed to hire and will not eligible for a refund.
  13. Fishing is subject to the appropriate licences.
  14. Participants must arrive at the meeting point by the specified time.  We may start the trip without you if you are late.
  15. Hire is subject to safe river and weather conditions. If a postponement of your hire is deemed necessary by our staff, we will give you as much notice as possible and we will offer you alternative dates. If no alternative date can be agreed, a full refund will be offered
  16. DISCLAIMER. We will not be liable for any death, personal injury, or loss of or damage to goods arising out of the hire of any items by them unless that death, personal injury or loss of, or damage to the goods arises directly from an act of omission on the part of the company, its servant or agent.
  17. Participants should be aware that kayaking / canoeing can be dangerous.  Hazards include (but not limited to); drowning, hypothermia, repetitive strain injury, slips, trips, falls, biological hazards from river water, skeletal/muscular injuries from paddling or moving equipment.  All participants accept exposure the afore mentioned hazards and do not hold Chester Kayak Hire/ Go Paddle Ltd responsible for injuries obtained from kayaking, canoeing or any associated activity.
  18. We do not have any responsibility whatsoever for loss or damage to your personal belongings. You should be aware that any water resistant containers supplied by us are not guaranteed to be water proof. Therefore you should not rely on the water resistant containers that we supply to keep your property dry, and you accept that you are taking your personal property on to the river at your own risk.
  19. Clients booking by telephone will be deemed to have read and accepted these terms and conditions.
  20. Please be honest with us and discuss any medical injuries or conditions which may impact on your safety whilst on the water.
  21. We reserve the right to make amendments to these Terms and Conditions without notice. The full and latest version of our Terms and Conditions are on our website.
  22. Cancellation Policy:  We reserve the right to cancel any trip for reasons including (but not limited to): Unsuitable weather, unsuitable river / riverbank conditions, insufficient group size and unavailability of staff/guides.
    If we cancel the trip for any of the above reasons, an alternative date will be offered.
    We are not liable for any losses incurred to clients due to cancellation of trips.